Hi, I’m Kat Theophanous - the Labor Member of Parliament for Northcote in the Victorian Legislative Assembly.
Hi, I’m Kat Theophanous - the Labor Member of Parliament for Northcote in the Victorian Legislative Assembly.
If you or someone you know needs emergency medical attention, call 000.
Victorian Virtual Emergency Room
A public health service to treat non-life-threatening emergencies
Home - Victorian Virtual Emergency Department (vved.org.au)
Emergency Departments
Our closest public hospitals are Austin Health and The Royal Melbourne Hospital
For more information about Public Hospitals in Victoria, click here.
Nurse-On-Call - 1300 606 024
Maternal and Child Health Line - 13 22 29 A free 24-hour telephone service. Qualified MCHNs offer information, advice and referral to all families with young children.
State Emergency Service (SES) - 132 500 Manages the emergency response to storms, flood, bushfires, tsunamis and earthquakes in Victoria. The SES also helps with road rescues.
Police Assistance Line (without the sirens) - 131 444
The Medicare Urgent Care Clinic Northcote supports people of all ages with urgent, but not life-threatening health concerns. Walk-ins welcome.
When you arrive, doctors and nurses will look at your needs and make sure you receive the right care. If you need specialist treatment, they can arrange for you to be taken to a nearby emergency department.
The Northcote Medicare Urgent Care Clinic offers free, high-quality care for a wide range of minor but urgent injuries and illnesses. Pathology and imaging services are located close by if needed.
Everyone is welcome, with or without a Medicare card. Care is bulk billed, so there is no cost for your visit, but some services – such as pathology – may have fees.
Northcote’s clinic is run by Your Community Health - a trusted local provider delivering inclusive, trauma-informed care.
No GP referral needed - Open 7 days. Medicare Urgent Care Clinic Northcote | Your Community Health
If you are struggling or you know someone who is, please know that you are not alone. Help is available. And there is a network of people and services to support you. For more information about Victorian services and resources, click here.
This free public mental health service, funded by the Allan Labor Government, supports adults aged 26 years and over with in-person, telehealth or outreach appointments.
All free of charge with no Medicare card, GP referral or diagnosis required.
The service is operating from two Northcote locations:
Northcote Mental Health and Wellbeing Local, 413 High St, Northcote
Your Community Health, 42 Separation St, Northcote
Appointments are available Monday to Friday. To book or find out more:
P: 1800 979 545
E: darebinlocalservice@neaminational.org.au
Beyond Blue - 1300 224 636
Mental health information and support for all Victorians
www.beyondblue.org.au
Lifeline Australia - 13 11 14
A crisis support service offering short term support at any time for people who are having difficulty coping or staying safe.
www.lifeline.org.au
SuicideLine - 1300 651 251
A free phone and online counselling for mental health for anyone affected by suicide.
Suicide prevention | Free counselling | SuicideLine Victoria
Headspace - 1800 650 893
Online and webchat support and counselling for 12-25 year olds, their family and friends.
www.headspace.org.au/eheadspace/
Care in Mind - 1300 096 269 Online and phone counselling for people living, working, or studying in Melbourne's northern, central, and western suburbs. CareinMIND online counselling.
MensLine - 1300 78 99 78 Professional telephone and online support and information service for Australian men. Phone 1300 78 99 78 (24 hours a day, 7 days a week). MensLine online counselling.
Mindspot - 1800 61 44 34 Free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression and can help you find local services.
Parentline - 13 22 89 Statewide telephone counselling and support service for all Victorian parents and carers of children from 0-18 years.
Headspace - 1800 650 890 or online at www.headspace.org.au
Kids Helpline - 1800 55 1800 or kidshelpline.com.au
ReachOut - reachout.com.au
SANE Australia - 1800 187 263 sane.org
1800Respect - 1800 737 732 confidential counselling, information and support for people impacted by sexual assault, domestic or family violence and abuse via phone or online chat. 1800Respect online chat.
Directline - 1800 888 236 confidential alcohol and drug counselling and referral service. Direct line online counselling.
Rainbow Door (Switchboard Victoria) - 1800 729 367 telephone or text 0480 017 246.
For LGBTIQA+ people who need support.
Rainbow Door — Switchboard Victoria
Safe Steps Family Violence Response Centre - 1800 015 188
https://www.safesteps.org.au/
Yarning Safe N Strong (YSNS) - 1800 959 563
A free counselling service for Aboriginal and Torres Strait Islander people and families who need to have a yarn with someone about their wellbeing.
vahs.org.au/yarning-safenstrong.
The Orange Door (Family Violence Support)
https://www.vic.gov.au/orange-door-locations
Elizabeth Morgan House Aboriginal Women’s Service - 1800 364 297 (24/7)
https://www.emhaws.org.au/
Australian Muslim Women’s Centre for Human Rights - (03) 9481 3000
https://amwchr.org.au/
My Aged Care - 1800 200 422
Access Australian aged care information and services | My Aged Care